Customer Rating:      Summary: Just try to get support! Comment: If you did not buy Quicken 7 online, but from an office supply store as I did, it seems impossible to get any answers for questions. Last month I did reach a telephone helper, but Mr. Singh Pal was of no sensible help at all.
Now I have gotten a $10 fee from my bank for using quicken, and I cannot reach anyone to find out 'WHY?' It is not mentioned anywhere in the help, nor in the sales pitch.
Caveat Emptor!
(if you DID purchase from Amazon, you are in better luck, because they ask you for your online order number)
k.hazelhoff
Customer Rating:      Summary: What fun! Comment: I finally started enjoying this software when I realized it's not really a financial management software program, it's a computer game! Save the princess? Nah. Quicken has a much more exciting challenge: FIND YOUR MONEY!
The action starts right at the first level, when you think you've downloaded your banking transactions. Your mission: find the missing 2-week gap in your account info!
Level two gets even more exciting as the big red numbers start to show up. You're faced with that all-important question: does the bank know my checking account is overdrawn $30,000?
Me, I've advanced to the level where I have to find the necromancer to decipher why Quicken thinks even my savings accounts are overdrawn by several thousand dollars.
If I can ever bring myself to stop playing this addictive game, I think I'll go back to using Excel spreadsheets for my finances. Microsoft Money's reviews sure don't look any better than Quicken.
Customer Rating:      Summary: Nice software if you DONT NEED ANY SUPPORT! Comment: Bought Quicken Deluxe 2007, set it up for One Step Update, linked to Bank of America. WOrked well for aruond a year, then I couldn't update anymore. Kept getting a "Quicken servers are down" message. When you call customer support a recorded message refers you back to the website, where they say you can request a callback (fine except they also say it may cost you $25). Other support options are worthless. No response from email (and judgin by their own forums, I not the only one). They have an online "chat" option, which i also tried. I did get a technician, who asked me a couple of questions and then never responded again. I tried emailing them, and got no response. Apparently my problem is widespread, and i could not find any solution in their website. I figure if I spent $50 on a software, i should get some support, even if it's just to say "sorry, we have not found a workaround for that problem yet".
I will be looking into other options, and will not be purchasing any Intuit software anytime soon.
Customer Rating:      Summary: Quicken is compatible Comment: I use this to do accounting for my small business. Many things are intuitive. Cut and paste works in an unusual manner. Backup is easy and highly reccommended. (I use flash drive)
Customer Rating:      Summary: Possible Solution For the Tiny Print Problem Comment: Set your printer driver "Auto Fit" to "Off" and "Edge to Edge" to "On". That fixed one of the bugs in this program.
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