Customer Rating: Summary: Set-up for dissapointment Comment: I agree with the comments about the cheap design. I was baking cookies with my daughters and after the second sheet of cookies the collar on the bottom snapped right off. This was my 3rd time using this press and I've used others in the past so I know I wasn't doing anything wrong - it's just a poor design. The collar should be made of metal to prevent this from happening. It was quite a disapointment for my girls after all of that measuring and mixing (for a double batch) to have it break when we'd just gotten started. I highly recommend going with a more substantial press to avoid experiencing the same dissapointment. Customer Rating: Summary: bearmaldm Comment: This cookie press was not at all easy to use. I had a very hard time getting the trigger to click. After only one pan of cookies, the piece that holds the discs cracked. I also followed the instructions 100% and do not feel I misused the product. Save your $10.00. Customer Rating: Summary: cookie press Comment: I have a bakery and make lots of spritz cookies. We purchased 8 presses and use 2 people to make the cookies. In an hour we have 15 lbs. of cookies made and baked. The press works great. One person fills the tube and the other one does the cookies. Customer Rating: Summary: Makes good cookies but cheap plastic Comment: This cookie press makes the cookie shapes like it does on the box but only after one month, the ring around the tube cracked right in half. The plastic is thinner than it should be and seems to be cheap. I would pay a little more for a better quality cookie press. Customer Rating: Summary: It's Great Comment: I bought this cookie press for Christmas 2006, and have it used twice. It takes a bit of practice to get the cookies out right, but after the first one, it works well. I haven't had any parts break and clean-up was easy.